XOLO Q800 getting Android 4.2 OTA update

As XOLO Q800

Originally released in March this year with Android 4.1, Q800 was the first quad-core smartphone from XOLO. It is nice to see that XOLO is taking care of Q800 users. Although the company is yet to list the update on its websiteโ€™s software update page, users are already getting the update, as noted by some users on Think Digit forum.

The update change-log is unclear but you can expect to see features like expanded and actionable notifications, daydream, project butter improvements, Google Now support, and support for more apps from Google Play.

Overall, Android 4.2 is quite a step-up from Android 4.1. If you have already installed the update, do let us know about the experience in comments.

Thanks Kaushik


Post Author: Gaurav Shukla

Gaurav Shukla is the editor of AndroidOS.in. If you'd like to reach him, drop an email at 'gaurav@androidos.in' or connect with him on Twitter (@gauravshukla).

93 thoughts on “XOLO Q800 getting Android 4.2 OTA update

    vikesh kommindala

    (May 10, 2016 - 8:11 pm)

    wht i can do

    vikesh kommindala

    (May 10, 2016 - 8:10 pm)

    my xolo q800 will not shows update

    Ashfaq King

    (February 23, 2015 - 1:43 pm)

    My xolo q800 is working on 4.2.1 and i have got the software update notification but am unable to download it. am getting the error as “Unfortunately software update has stopped”

      Sanjit Dhar

      (July 8, 2015 - 6:41 pm)

      Did you get any solution??

    Jagadeesh Reddy

    (January 12, 2015 - 5:03 pm)

    Hi,
    I upgraded my Q800 with 4.2.1 but I am unable to connect OTG cable to my phone.
    I searched many things on google and found so many options. Finally as per instructions provided I rooted my phone and checked connectivity with root checker app and I can see that my phone is open with root now.
    However, I am still unable to connect OTG. I tried many applications like “USB Host Diagnostics”, “USB Host Controller”, “USB OTG Helper” but not a single application help me to connect my pendrive to phone via OTG.
    Please anyone can help me. I am really struggling a lot from many days to come out with the solution for this.
    You can reach me on my email Id jagadeesh9880@gmail.com
    Thanks..

    Jagadeesh

    mohit dhawan

    (January 4, 2015 - 6:36 pm)

    i have downloaded the update from xolo website for q900 but it does not run.. says verification failed… my camera has stopped working and wifi gives problem as well…

    Sreekumar TS

    (November 15, 2014 - 1:48 pm)

    My Xolo q800 was performing well for the past one year and suddenly it stopped displaying logs of call and messages, both received and sent. Could any one please help me to solve this problem

    DipeshShah

    (September 18, 2014 - 9:29 pm)

    Hi,
    I upgraded my Q800 with 4.2.1 but I am unable to connect OTG cable to my phone.
    I searched many things on google and found so many options. Finally as per instructions provided I rooted my phone and checked connectivity with root checker app and I can see that my phone is open with root now.
    However, I am still unable to connect OTG. I tried many applications like “USB Host Diagnostics”, “USB Host Controller”, “USB OTG Helper” but not a single application help me to connect my pendrive to phone via OTG.
    Please anyone can help me. I am really struggling a lot from many days to come out with the solution for this.
    You can reach me on my email Id dipash1985@gmail.com
    Thanks..
    Dipesh

    bineeshbhasi

    (May 13, 2014 - 9:42 am)

    Is there any way to roll back update 4.2.1 be oz my battery drains quickly..

    Parvesh Mehra

    (March 25, 2014 - 10:59 pm)

    In xolo q800 any way to set audio… Because When i play audio in music player There is very low sound i have receive… i find every where but i can’t find any option for audio setting…. Phone volume is set to full… But still audio volume is very low :/

      Xolo Care

      (October 1, 2014 - 3:08 pm)

      Dear Mr. Mehra,

      Greetings from XOLO!

      Thank you for sharing your feedback with
      us.

      This is in reference to your post dated
      01 Apr’2014 regarding your XOLO Smart Phone (Q800); we trust that your
      issue has been resolved and your device is performing as per your satisfaction.

      For further query or feedback, please
      contact with us back at care@xolo.in.

      Thanks and Regards,

      Pankaj Arora

      XOLO Care

      care@xolo.in

      http://www.xolo.in

      Xolo Care

      (October 1, 2014 - 3:26 pm)

      Dear Mr. Mehra,

      Greetings from XOLO!

      Thank you for sharing your feedback with
      us.

      This is in reference to your post dated
      01st Apr’2014 regarding your XOLO Smart Phone (Q800); we trust that your
      issue has been resolved and your device is performing as per your satisfaction.

      For further query or feedback, please
      contact with us back at care@xolo.in.

      Thanks and Regards,

      Pankaj Arora

      XOLO Care

      care@xolo.in

      http://www.xolo.in

    Parvesh Mehra

    (March 25, 2014 - 10:51 pm)

    hey Frnd i have xolo q800 bought it 2 months ago… This is Bull shit Phone… Very Yakksssss Phone i have ever use….

    I have facing many problems apart from that… Main problem is that Voice calling quality Whn a talk with anyone… After 1 min i can’t here him/her properly. I receive one sound in multiple parts… Any body face same problem if yes then tell me solution if you find it…

    Ketan

    (March 25, 2014 - 11:53 am)

    Buddy take backup of your contacts and then delete all of them and then restore

    Nupur

    (March 24, 2014 - 3:55 pm)

    i tried doing both the updates but memory card shows damaged and the entire phone is gone for a toss….. how can v re install the update…i was happy with the original version…atleast it was not a pain

    Nixwin

    (March 20, 2014 - 12:50 pm)

    Aarjav, I have the same issue after the upgrade. Stored contacts cannot is not displayed when calls come or sms comes. What did you do to resolve this? Pls help

      Veena DSilva

      (March 20, 2014 - 8:07 pm)

      hey guys .. the solution is simple… Simply reset your phone (Factory reset) and it should work. Just ensure you have a backup for all the data. I did this today and it worked!

    Hari Prasad

    (March 3, 2014 - 3:45 pm)

    I have got a new Xolo Q 800 X-Edition. I have set up a password for screen unlock, now all other options are disabled. Pls help me in enabling all other screen unlock options.

      atul

      (May 20, 2014 - 1:17 am)

      Your device administrator may set as xolo secure . switch to xolo secure and disable device administrative. You may need to register you phone with a email I’d in this app

      Xolo Care

      (October 1, 2014 - 3:28 pm)

      Dear Mr. Prasad,

      Greetings from XOLO!

      Thank you for sharing your feedback with
      us.

      This is in reference to your post dated
      1st March’2014 regarding your XOLO Smart Phone (Q800); we trust that your
      issue has been resolved and your device is performing as per your satisfaction.

      For further query or feedback, please
      contact with us back at care@xolo.in.

      Thanks and Regards,

      Pankaj Arora

      XOLO Care

      care@xolo.in

      http://www.xolo.in

    Abhijit Mukherjee

    (March 1, 2014 - 9:07 pm)

    I also face the same problem. However I was able to overcome it in the following way.
    1. Installed the app Super Backup from play store
    2. Backed up all contacts and call log in the SD card
    3. Deleted all call logs
    4. Deleted all contacts
    5. Restored all contacts followed by call logs using the Super Backup.
    6. Got back the names in call logs and SMS

      GAURAV

      (June 17, 2014 - 8:51 am)

      thnx for solution.. ๐Ÿ™‚

    shibashankar mohanty

    (February 16, 2014 - 6:56 pm)

    Guys plzzzzzz dont update or else u will feel d worst . After updating u will find a lot of problem that u may not ever imagine. Those idiot developer has not even tested properly. If i wil listed the problems then it may cross more than 100. Very soon am going to put a case on this bloody developers…plz guys dont update

      salman mirza

      (September 5, 2014 - 7:29 pm)

      But yeh update kaha se hoga

    surya prakash

    (February 8, 2014 - 11:34 pm)

    i updated my xoloq800 but i m facing battery drain problem. please tell me why battery is getting drained so fast ?

    vipzy

    (February 5, 2014 - 8:27 am)

    Yaarrr everything is allright with update…

    Aarjav Shah

    (January 30, 2014 - 11:02 am)

    Guys 1st think is that if u all have been downloaded a 179 mb’s file for update then it will not work properly but if u will download a 331 mb’s update file for xolo.in and upgrade your version then it will works awesome its working very fast and xolo is trying to give us a experiance like a iphone i upgrade my version from 4.1.2 to 4.2.1 and its working very beautifully really its owesome but ya here is also some problems abt to images and some other bcz when i m getting any incoming call there is not showing me a stored contact name it just showing me a num…means there r some pblms in update agree wid all of you but still happy with update and its owesome but i would like to tell u a xolo thanks a lot for this update and plz rollout a next update very fast and update with solve out by this pblms…i m waiting for your next update with fixed bugs and more powerfull then this 4.2.1 i hope next will 4.3 come…

    chinmoy

    (January 27, 2014 - 11:52 pm)

    this is backup procedure, not the procedure to getting back the previous OS (4.1.2 JB) after upgrading to 4.2.1 JB (which is malfunctioning !)

    SSM

    (January 27, 2014 - 11:51 am)

    The update is a waste. After updating XOLO Q800 from JB 4.1.2 to 4.2.1, the system is not detecting my Rear Camera. I have discussed with XOLO customer service executives, but they are not able to roll out any patch for the same.
    please do not update to jb 4.2.1

      Karun

      (February 11, 2014 - 1:05 am)

      Dear SSM,

      I am also facing the same problem. I felt like a fool after updating the same. How was it resolved//

    saurav1641

    (January 19, 2014 - 2:03 pm)

    Please don’t update stable and light 4.1 Rom as 4.2 contains lot of untested bugs ..
    1)Restart on unlock
    2) Contact images not coming (requires restore factory settings on white Xolo q800)
    3)more Ram usage(not good for gamers) i play Real racing 3 , NFS Most wanted

    There are lots of custom Roms available for Xolo q800 with 4.2 or even 4.3 version but you still have to face instability issues or hardware issues like wi-fi or bluetooth…

    Recently i am amazed by xda developers. I am xperia lover and i just want Xperia application like walkman, Album,Movies, Camera for my Xolo q800 , I downloaded apk for these and they run without any flaw,

    For those who dont want to Root and custom rom
    There is a light weight launcher – Apex launcher (will post the Ram statistics)
    For Xperia – Xperia Z theme
    and for Samsung Galaxy S4 – Hd theme is there(attached screenshot)

    thanks it was just my experience.

    Jay Kishan

    (January 16, 2014 - 12:30 am)

    i have xolo q 800 x edition, i bought my mobile on 18th dec. 2013, i updated from the xolo’s website it is updated but its perfomance is poor so i want my 4.1.2 back, how can i get please help me……………

    badshah

    (January 14, 2014 - 1:26 am)

    Bhai logo mat karo update…mere pass xolo q800 ke 2 model hain… one black and othre white…update is very bad… if you want change look install karo apex launcher with s4 theme…

      lovely

      (January 19, 2014 - 1:11 am)

      yaar maine custom Rom daali hai S4 ki…par single sim dikha raha hai

    Sam

    (January 13, 2014 - 7:26 pm)

    I am not able to get the official ota … I’ve checked so many times but my shows that it is already up to date …. please can someone tell that how can I update … ๐Ÿ™

    Pankaj

    (January 10, 2014 - 11:35 am)

    i updated from 179 mb file.. can i update again with the file dorm xolo.in?

    Ritik

    (January 9, 2014 - 9:12 am)

    Please someone help me
    still there is no ota update for my xolo q800 while when I downloaded it from website and updating it then it stops and shows signature verification failed
    wat should I do

    Ashish

    (January 8, 2014 - 7:46 pm)

    Someone help me out! After the update, my gallery images are sometimes disappearing on its own & memory card is showing corrupted. It is happening randomly like sometimes its visible & then its gone! I formatted my memory card but still the issue is same.

    kruthi

    (January 8, 2014 - 11:14 am)

    mine is Q800 X editon,in my mob its showi ng a software update which is of 179MB,while an upgrade is of 300 odd mb.. u ppl r talking abt 330 one or 179 one?!!

      Ashish

      (January 8, 2014 - 7:49 pm)

      Hi Kruthi,
      On the handset, its showing as 179 while on the website its around 300 Mb.
      I suggest you should update using the zip file from website for any surprises!

        kruthi

        (January 17, 2014 - 5:49 pm)

        thanks ashish.. but i havent got an update yet.. since u guys r telling “dont go for it” ๐Ÿ™‚

    anamaya

    (January 4, 2014 - 11:56 am)

    dude after the update the sim is being shown as invalid imei…..plzzzzzzz help

    Anuj

    (January 4, 2014 - 9:47 am)

    after the update, it do not display the contact name for incoming calls, just number is shown . Even
    though the number is saved in sim/phone/google, none of them works..
    Please suggest if anyone has got the solution..
    P.S: i m owning xolo q 800 x edition. Thanks in advance !

      Pankaj

      (January 4, 2014 - 9:48 pm)

      delete the contacts and restore again

      Ashish

      (January 8, 2014 - 7:50 pm)

      I faced the same problem myself. Export the contact list on sd card. Delete all the contacts from phone. Import the file from sd card again. U r good to go ๐Ÿ™‚

        Manoj

        (January 20, 2014 - 8:03 pm)

        Thanks Ashish it worked for me.

    Pankaj

    (January 2, 2014 - 9:27 pm)

    How to get 4.1 Back? plz help!

    vikrant

    (January 2, 2014 - 2:41 am)

    Can anyone please post screen shots of 4.2 ..please..!!

      Desmond D

      (January 2, 2014 - 6:07 pm)

      Just a few pics. Launcher is exactly like the previous version.

        livebytes

        (January 2, 2014 - 10:44 pm)

        Thanks Desmond ..whats Ram usage now? what about contacts ? I am seeing ? marks in screenshot at contact pictures..

          kanishk jain

          (January 3, 2014 - 1:01 am)

          Lol its 73% in screenshot while ideally it was 35-40% earlier

            lucas

            (January 4, 2014 - 1:52 am)

            Install it yourself kanishk and then tell

          Desmond D

          (January 3, 2014 - 8:45 am)

          Ram usage is optimised. You’ll can expect have close to 50-30% free, again you need to consider the apps that you run at the background… Gaming I feel is smoother. I’ve tried some light ones like subway and temple runOZ… And the heavy ones like NFS mw, real racing 3… No flaws. Also the contact pics are fine. The screenshot I posted were without the pics…

    kanishk

    (December 31, 2013 - 8:29 pm)

    4.2.1 update kesa hai..

      sarthak

      (January 1, 2014 - 8:45 pm)

      its nice but very few times it restarted on its own when i turned on my screen….

    Sarthak Wahal

    (December 31, 2013 - 7:42 pm)

    I updated my XOLO Q800 Handset on 25 December 2013 via the official OTA update. Apparently it caused my pattern lock to change. upon trying to use email ID and password reset, the phone didnt provide the onscreen keyboard to enter it and thus i was locked out of the phone.
    At the service center, i got it sent to their main repair center and acquired the number of their repair head Mr Abhishek.
    On contacting him on 30th, he said that the only way was to do a hard reset causing me the loss of my data.
    Since it was clearly a fault from the company side which i was suffering, i asked for compensation for the same. The number of Mr. Jitendra(9007763772) was provided for me to talk to.
    He refused to properly listen and accused me of hard resetting my own phone(which was actually done by Mr Abhishek). After clarifying this with Mr Abhishek himself, he said that he doesnt know what sort of an update I did and the company cannot be responsible for my data loss (The update was their official one and i have never rooted or in any way tampered with my phone.)

    Jay

    (December 31, 2013 - 1:23 pm)

    Not received the update yet. Owning Q800 old chipset(6589). Already upto date. No update available.

      Desmond D

      (January 2, 2014 - 5:14 pm)

      I have the same chip set…the OTA didn’t work however the update.zip from Xolo’ website worked… Its definitely worth it.

      Pros:
      1. Refreshing UI. White background for menu and settings. Improves visibility outdoors.
      2. Dialer and contacts are really good. With native video calling unlike many custom ROM.
      3. Better usability. Smooth interface. Better touch response and battery life.
      4. Above all…a whole new camera UI with additional features (panorama etc). And q800’s worst bug…the dark )/black image with 3rd party camera apps is finally gone…

      Cons:
      1. Still no OTG support.
      2. USB debugging not working.
      3. Definitely should have included Swype keypad.
      4. And should have had EASY SIM CARD SWAP for 3g…

      Anyways good job by Xolo… Definitely worth the updateโ€ฆ

        sr joshi

        (January 3, 2014 - 9:53 pm)

        In my q800 i did it but it has installation errors stating signature verification failed

          Desmond D

          (January 3, 2014 - 11:33 pm)

          Hi…the error that you’re getting usually happens:
          1. If you’re using custom recovery like “TWRP or CWM” or
          2. If your current ROM is not STOCK.

          Pls try to revert to stock Rom (jelly bean 4.1.2) and stock recovery follow below link.
          (http://xoloq800roms.blogspot.in/2013/10/unrooting-and-flashing-stock-rom-and.html?m=1)

          Also you will be losing all your data. Make sure you have all necessary backups…

          God bless…

          Desmond D

          (January 4, 2014 - 12:00 am)

          This is usually if the download is incomplete or if you’re using custom Rom/Custom recovery (CWM/TWRP)
          To get stock Rom:
          Search Google for “gain back warranty q800” and follow the first link… You’ll get back the old 4.1.2 jb with stock recovery…
          After this procedure you can install the Latest update.

          PLEASE TAKE COMPLETE BACKUP OF ALL THE NECESSARY FILES (nandroid recommended) as you will obviously lose data.

          God bless…

        sap

        (January 6, 2014 - 1:50 pm)

        swype keyboard is there press space bar and press first option of keyboard not aosp but us english one..

          Desmond D

          (January 6, 2014 - 6:31 pm)

          Wow… Thanks.. Overlooked it… Anyways I’ve already started to use SwiftKey…

        Ravi

        (January 6, 2014 - 4:28 pm)

        HI, I DID 4.2.1 upgrade via OTA. It was updated smoothly. After update i am facing some issue , I am not sure if other are also facing the same.
        1. NO i can not open SMS inbox from Locked screen directly. In previous version i could without unlocking the phone.
        2. How to Start Google Now in new version. With Previous version , on un Lock screen , It provided three option , Swipe right- to unlock phone, Swipe Left to Start Cam, Swipe Top to Start Google Now. Also since i upgraded it via OTA, if i want to upgrade it from Xolo website by downloading update.zip. Can i do it right away or i have to first do the factory reset?

        Regards,
        Ravi

          Desmond D

          (January 6, 2014 - 6:29 pm)

          Hi…
          Yes you’re right the options available on the previous version is not Available… This is not specific to xolo but it is common in any jelly bean 4.1.x but the new lockscreen is the standard for most of the jelly bean 4.2.x… So in other words there are no settings to change to solve this…
          Having said that this new unlock screen has ability to add widgets if you swipe from the extreme left of the lockscreen you’ll see a + sign to add widgets. The widgets include Google now, messages and some more… You can get more options by using “dashclock widgets from playstore”. I’ve also attached few screenshots for reference.

          Secondly about the update… The ota and the update. zip is exactly the same… If you don’t want to it you can get back 4.1.2 by googling it.

          God bless.

            chinmoy

            (January 27, 2014 - 11:56 pm)

            please suggest how to get back 4.1.2 in Xolo Q800..

            Desmond D

            (January 28, 2014 - 12:06 am)

            Hi I’ve posted the link below on this same page…few days back.

    sarthak

    (December 30, 2013 - 10:12 pm)

    can anyone send me a homescreen pic after d update so dat i can see that if its loooking good or not

    pappy

    (December 30, 2013 - 9:24 pm)

    Hey guys I just reset factory setting after update..I am surprised contact images OK now..

      sarthak

      (December 30, 2013 - 10:14 pm)

      can someone send me a pic of the homescreen after d update so that i can see if its looking good or not on ‘saxenasarthak72@gmail.com’.

    saurav

    (December 30, 2013 - 9:18 pm)

    Please guys tell me how to put s4 rom I don’t know how to revert back to 4.1. This update is not good as expected ..yes contacts image doesn’t show up when someone call me..battery life is same but the appearance of orange icons looks bad.. I want to revert back or a custom ROM:@…please help guys

      Adithya

      (January 1, 2014 - 1:37 pm)

      head over to xda-developers.com

    sap

    (December 30, 2013 - 12:44 pm)

    damn i wanna go back..it was way better before..its not good at all battry life decreased.dont update guys if u have any way to go back pls do tell me…before it was 2 days battry for me now its just 4-5 hour

      livebytes

      (December 30, 2013 - 9:12 pm)

      Please download stock jellybean 4.1 for xolo q800 and flash it with flash tool.

    Kumar Vivek

    (December 30, 2013 - 10:41 am)

    Really horrific and ugly look with the horrid colour scheme and larger fonts. There is a new Xolo Power app shipping by default – all it does is turn off internet when screen is off and causes periodic refresh of internet based apps running in the background. I’d love to go back to 4.1 without hesitation.

      arvindh

      (January 7, 2014 - 7:57 pm)

      internet is turned off coz of the night mode u can switch it off by pressing the battery button on notifications

    vamsi

    (December 29, 2013 - 9:05 pm)

    caller photo is not coming while calling.

    sam

    (December 29, 2013 - 7:19 pm)

    4.2.1 for q800…its worst..!!!!!
    the overall look of android has spoilt…..with that tacky white and orange colours..

    i want to downgrade to 4.1.2 ๐Ÿ™

      sarthak

      (December 29, 2013 - 8:14 pm)

      sam pls tell if the orange and white colours are only in xolo q800 or in all d other mobiles..

      sudhir

      (January 3, 2014 - 2:13 pm)

      how can we go back from 4.2 to 4.1.2

    livebytes

    (December 29, 2013 - 6:38 pm)

    what’s the Ram usage now? Do i have to back up all my data before update or everything remains intact…Please share your experiences with the update…..

      Ramesh Rajan

      (December 31, 2013 - 12:27 am)

      You don’t have to back up your data. Everything remains intact.

        livebytes

        (December 31, 2013 - 9:05 pm)

        Thanks Ramesh , Can you please tell me your experience about the update. Lot of guys are disappointed with the update as battery life of phone is less as it was earlier.PLEASE put a screenshot of the new UPDATE …Thanks !!

          Ramesh Rajan

          (January 3, 2014 - 12:58 am)

          I feel the update is pretty good. Infact, the battery performance has increased to some extent compared to the previous version. I am not sure why few people here are facing concerns with regards to the same. One of the things I am still trying to figure out is the missed call notification which shows up in the notification bar but it does not reflect in the phone icon in the bottom (this was showing in the earlier version). I also agree with the reviewers who have mentioned that the name does not show up in the message inbox though you have stored their names in the contact list (does not happen for all the contacts though… strange!). Overall, the update seems to be good with regards to the performance of the phone. You might find it a bit weird in the first couple of days due to the color combinations used (white and orange) but its no big deal. You will start liking it in few days :). I will update the screen shots shortly. Do let me know if you have any questions.

            Pankaj

            (January 6, 2014 - 11:14 am)

            did u downld frm xolo.in?

    gaurav

    (December 29, 2013 - 3:43 pm)

    I just got the update. With my phone there is a serious issue in the new SMS application. The app only displays the number from whom the SMS has com’s but does not display the name. Anyone else have this issue?

      Kumar Vivek

      (December 30, 2013 - 10:37 am)

      Same with me. Can’t get the display name either in call logs or text messages even when the entry appears in Phonebook.

        Anuj

        (January 4, 2014 - 9:45 am)

        after the update, it do not display the name just number is shown. Even though the number is saved in sim/phone/google, none of them works.. Please suggest if anyone has got the solution..
        P.S: i m owning xolo q 800 x edition.

          abhash

          (January 4, 2014 - 4:06 pm)

          the message inbox and call log name display problem was there for me too…but when i saved the numbers again..the problem was solved!!

        Karthick

        (January 6, 2014 - 4:49 pm)

        Export your contacts and delete all the contacts the import the contacts. problem solved.

      Satish Lakshman

      (January 2, 2014 - 9:47 am)

      Yup I have the same issue!

      brijesh

      (January 3, 2014 - 3:23 pm)

      same issue in messages and even in call list and can’t able to search contacts…
      Please suggest any solution…

Leave a Reply

Your email address will not be published. Required fields are marked *